Privacy Policy Effective Date: August 1, 2025 At iHORECA.Partners ("Company", "we", "our", "us"), we are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our project management software and related services (“Service”), whether accessed via ihoreca.partners (“Site”) or any other platform we operate. By using our Service, you agree to the collection and use of information in accordance with this Policy. 1. Information We Collect We collect the following types of personal data: 1.1 Information You Provide Account Details: Name, company name, email address, phone number, country, job title. Billing Information: Payment method, billing address, and transaction history. Support Communication: Information you provide when contacting support. 1.2 Information Collected Automatically Usage Data: IP address, browser type, device information, access times, pages visited. Cookies & Tracking Technologies: To improve functionality and user experience (see Section 7). 2. How We Use Your Information We use your data to: Provide and manage your account and subscription Process payments and billing Deliver customer support Monitor and improve the Service Communicate with you about updates, features, or promotions Comply with legal obligations 3. Legal Basis for Processing (for EU Users) Under the General Data Protection Regulation (GDPR), we process your data based on: Your consent Performance of a contract Compliance with legal obligations Our legitimate interests in providing and improving the Service 4. Sharing of Information We do not sell your personal information. We may share your data with: Service Providers: Cloud hosting, payment processors, customer support tools (all under data processing agreements) Legal Authorities: When required by law or to protect our rights Business Transfers: In the event of a merger, acquisition, or sale of assets 5. Data Retention We retain your data: As long as your account is active For up to 12 months after account closure for legal or administrative reasons You may request deletion sooner by contacting us (see Section 10) 6. Data Security We use industry-standard security practices, including: SSL encryption Role-based access control Secure cloud hosting Regular data backups However, no method of transmission over the Internet is 100% secure. We encourage you to protect your account credentials. 7. Cookies and Tracking We use cookies and similar technologies to: Remember your login Analyze site usage Improve performance You can control cookie preferences through your browser settings. Disabling cookies may affect functionality. 8. International Data Transfers Your data may be transferred to and stored on servers outside your country, including in Singapore and other jurisdictions where we or our service providers operate. We ensure adequate safeguards are in place for such transfers, including standard contractual clauses where applicable. 9. Your Rights Depending on your location, you may have the right to: Access your personal data Correct inaccurate data Request data deletion Object to processing Port your data to another service Lodge a complaint with a data protection authority To exercise these rights, contact us at contact@ihoreca.partners 10. Contact Us If you have any questions or requests related to this Privacy Policy, please contact: iHORECA.Partners at contact@ihoreca.partners 11. Changes to This Privacy Policy We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised “Last Updated” date. Continued use of the Service constitutes your acceptance of the updated policy.